FAQ

I lost the password of my personal account. How can I get it back?

  • Click on the “Lost Password tab” on the connection screen and then, you will receive an email for your password reset.

I want to change some details. How and until when can I change them?

  • Click on the “Change tab” corresponding to the page you want to modify.

How can I be sure my registration has really been validated ?

  • Once you register online, you will receive an email attesting of your registration. Then, when your application form is approuved, you will receive a second email attesting you have successfully completed your online registration.